Tetrasoft Inc.

Data Warehousing Services

One of the greatest challenges for any organization is the process of finding the right information from a large volume of data, to use the data appropriately for specific decisions and to take necessary steps for business success. Tetrasoft's Business Intelligence and Data Warehousing Solutions practice ensures the availability of business-critical information to the right people at right time by protecting critical data with decreased down time.

Our service offerings cover the entire spectrum of data warehousing and business intelligence solution lifecycle. Business Intelligence services include Application Development, Maintenance and Support as well as enhancements (Lights On activities) ranging from day to day fixes to large scale activities using various tools like Abnitio, Data Stage, Informatica and databases like Teradata, Oracle, DB2, SQL Server and many more technologies. We also provide BI report development services using the best tools including Business Objects, Cognos and Micro-strategy.

Data Warehousing Chart

Tetrasoft's DWH team follows a well-defined and mature application development process which integrates the complete Software Development Life Cycle methodology, CMM processes and Project Management practices.

With immense knowledge base and comprehensive resources spanning across the globe, we cover the entire spectrum of the application development lifecycle starting with defining business requirements and functional specifications, transforming the requirements into high level and low level design documents, construction, automation, testing, implementation, deployment and post deployment support. We work with our customers across all phases of development to ensure that they derive long-term maximum benefits.

Our Robust Application Development Methodology assures measurable value and reduction in time-to-market & overall cost. We provide our customers with high levels of quality and service required for competitive differentiation. We focus on bringing an integrated range of skill sets to offer wide range of options in the areas of Data Modeling, Data Acquisition, Data Mapping, Meta Data, Data Management, Data Mining and OLAP, as well as Data Warehouse Management.

Data Warehousing Phases - Tetrasoft Approach

Application maintenance takes up the major chunk of any IT budget, leaving little scope for new development projects. Tetrasoft's Application Maintenance and Support (AMS) services help reduce the cost of maintenance and free up critical resources for a service improvement agenda that keeps the key business applications well maintained and optimized through knowledge management, early offshore leverage, and application betterment solutions.

Tetrasoft's skilled production support resources will understand the Domain/Application further and provide the enhancement services along with ongoing Production Support services, which will help to reduce the cost of maintenance and will free up critical resources for a new application development.

Tetrasoft’s service offerings cover the entire spectrum of data warehousing and business intelligence solution lifecycle. Our AMS services on the Data Warehousing include the following:

  • Corrective Maintenance – Reactive modification to a software product/application already in Production to correct the discovered problems by adherence to agreed upon SLAs.

  • Adaptive Maintenance – Provides new technology initiatives from time-to-time to address business needs in a better manner, without affecting business continuity.

  • Perfective Maintenance – Performs root-cause analysis to identify and design permanent fixes to critical issues, work assignment to the development/LO teams, in order to fix problems at their origin and improve performance or maintainability of the applications managed.

  • Preventive Maintenance – Modifications of a software product/application after delivery to detect and correct latent faults in the software product/application before they become effective faults.

  • Testing and Deployment

  • Production Support Activities – Monitoring the application, automation of jobs, running batch jobs, generating batch reports for the application users, and support activities for operational software and application systems by providing L1, L2 and L3 support 24/7/365. Tetrasoft's Onsite-Offshore service capability model provides a comprehensive framework for effectively managing the maintenance and production support activities of applications.

Multi Tiered Technical Support

Tetrasoft's Performance Management service offering consists of the following key components:

  • Application Performance Optimization
  • Capacity Planning for the Data Warehouse
  • Tape and Media Management Requirements
  • Data Placement Techniques within a Data Warehouse
  • Data Cleaning
  • Application Performance Techniques
  • Monitoring the Data Warehouse for Bottleneck detection
  • Improved CPU Utilization
  • Reduced TCO (Total Cost of Ownership)

Tetrasoft's managed services Service Offerings on the mainframe have the following key characteristics and components:

  • Total ownership and end-to-end responsibility of identified services to be provided by us.
  • Managed using Service Level Agreements (SLAs) agreed between Customer and us.
  • Execution / Delivery methodology of service is absolutely transparent to the Customer.
  • Leverages Tetrasoft Production Support process framework and domain expertise at project and individual levels.

This model provides some of the following benefits to the customer:

  • Removes the management and execution overhead from customer.
  • Allows objective evaluation of services provided and clear identification of improvement area.
  • Clear ownership and accountability for services.
  • Derives benefits from Tetrasoft expertise and best practices.