Our values have always been the driving force in everything we do. They represent the beliefs, principles and day-to-day actions that prescribe the character of our company. Our values assist us in achieving strategic goals by providing guidance for the way we conduct business and interact with others.
Our Core Values:
- Customer satisfaction: We believe in respecting our customers, listening to their requests and understanding their expectations. We strive to exceed their expectations in affordability, quality and on-time delivery.
- Expertise: Our combination of in-depth industry expertise coupled with our ability to rapidly scale up the onsite and off-shore development teams in short notice, helps our clients to get their projects done on time and within budget.
- Delivery Excellence: We value excellence in everything we do. We are committed towards having every aspect of our business to function at the highest level of quality. We are driven to ensure that our deliverables are continually reviewed and improved to meet the high expectations of our customers.
- Integrity: We are honest and our commitment to personal integrity is demonstrated by keeping promises. Our integrity is strengthened through open communication and explicit expectations.
- Professionalism: We conduct our business in a way which is ethical and decent by doing 'the right thing'. We also make sure that our policies and practices reflect our commitment to an ethical business.
- Quality: We pursue quality with a missionary zeal and have put in place robust processes to ensure that we deliver quality with consistency. Our objective is to exceed client's satisfaction by delivering quality products and services.
Thorough understanding of the Application Domain: We have designed, developed and implemented various projects in HealthCare, Banking & Finance and Supply Chain Management. We possess in-depth knowledge and understanding of these domains and applications and the related systems.
We are confident in leveraging this knowledge to meet the needs of our customers in terms of quality support, efficient maintenance, enhancements, management control and flexibility. This knowledge effectively translates into continuously improved service levels and helps our customers become the market leaders.
Proven Business/Domain knowledge of Tetrasoft's team: We always believe in offering 'business value' to our customers, by focusing on understanding their Systems and business processes.
Our business analysts constantly interact with customer business users and development teams to enhance business/domain knowledge. This knowledge is shared across the teams through regular knowledge sharing sessions.
Ability to handle future needs: We take pride in our ability to recognize the present and future needs of our customers. We have adopted a proactive approach, staying on the cutting edge, investing and expanding to meet our customer needs and exceed their expectations.